Privacy Policy
Privacy Policy
Privacy matters. Saris Cycling Group recognizes the importance of our customers'
privacy, and takes a number of steps to protect that privacy. The following
discloses the information gathering and dissemination practices for personal
information collected online in conjunction with Saris Cycling Group’s commute
tracker system, The Hub, and its website thehub.saris.com ("the Site").
User Consent To The Privacy Policy
By visiting the Site, you are consenting to the practices described in the
current version of this privacy policy. If you have visited the Site previously,
please review the privacy policy again to be sure you are familiar with its
present terms.
If you have any questions or concerns about the privacy or security of your
information, you may contact us.
Non-Personal Information that We Collect
We automatically collect non-personally identifiable information from you when
you visit our Site. This information includes your Internet Protocol ("IP")
address, which is the number automatically assigned to your computer whenever
you access the Internet. This number does not identify your name, email address,
or other personal information. We use your IP address to help diagnose problems
with our server and to administer our Site.
We also collect non-personally identifiable information through the use of
cookies. A cookie is an alphanumeric file that a Web site puts on your hard
drive so that it can remember something about you while you are using the Site
or when you return to the Site. Cookies make it easier for you to use our Site.
We use cookies to gather certain aggregate usage information about the numbers
and frequency of visitors to our Site and individual pages of our Site. This
data helps us improve the appearance and usability of the Site. These cookies do
not collect personally identifiable information nor do we combine information
collected through these cookies with other personally identifiable information
about you. The cookies may remain on your hard drive after you cease using the
Site. You may decline to accept cookies by modifying your Web browser settings.
If you choose to decline cookies, however, you may not be able to sign up for or
use certain features of the Site that depend on your Web browser accepting
cookies.
Personal Information that We Collect
We may collect your personally identifiable information, such as your name,
address (and zip code), email address, account password, and standard commute
distance to and from school/work, when you register on our Site and when we
otherwise communicate with you.
Through the use of The Hub scanning system, we collect anonymous information
from the program participant, including the date and time that the card was
scanned at the participant’s school or place of employment.
Information from Other Sources
Information that you give us may be combined with other personally identifiable
information (such as usage history and demographic information) from third-party
sources to make our marketing efforts more efficient. Examples of other
information we receive from third-party sources include updated address
information, which we use to correct our records and deliver our product more
effectively.
Uses of your Information
Saris Cycling Group only processes personal information and location information
for the purposes described in this Privacy Policy and/or any specific privacy
notices set forth for select services. In addition to the above, such purposes include:
- Operating, maintaining, and providing users all of the features of the services
- Providing the basic functionality of The Hub applications
- Auditing, research and analysis in order to maintain, protect and enhance the services;
- Developing new products and services; and
- Improving our marketing and promotional efforts.
Disclosures of Your Information
We do not disclose your personal information to other companies, persons or
agencies, except for the purposes described below:
Service Providers: We employ other companies and individuals to perform certain
services and functions on our behalf. Examples include operating and maintaining
our Site, taking orders, delivering packages, sending postal mail and email,
removing repetitive information from customer lists, analyzing data, providing
marketing consultation and assistance, distributing customer surveys, processing
credit card payments, and providing customer service. These companies have
access to personal information needed to perform their services or functions,
but may not use it for other purposes.
Affiliates and Partners: Sometimes we send promotional and/or educational
information to selected groups of Saris Cycling Group customers on behalf of our
affiliated companies, such as the Bicycle Federation of Wisconsin, among others.
For Your Protection and Ours: We may release personally identifiable information
when we believe it is appropriate to comply with applicable law regulation,
legal process, or governmental request; enforce or apply our Terms of Use and
other agreements; or protect the rights, property, or safety of Saris Cycling
Group, our customers, our employees or others.
Business Transfers: As we continue to develop our business, we might sell or buy
subsidiaries or business units. In such transactions, customer information
generally is one of the transferred business assets but remains subject to the
promises made in any pre-existing privacy policy (unless, of course, the
customer consents otherwise). Also, in the unlikely event that Saris Cycling
Group, Inc. or substantially all of its assets are acquired, customer
information will of course be one of the transferred assets.
With Your Consent: Other than as set out above, you will receive notice when
information about you might go to third parties, and you will have the
opportunity to choose not to share the information.
How to Remove your Name from Our Mailing, Sharing or Email List: Our Site
provides you the choice to receive communications from us at the point where we
request information about you.
Protection of Personal Information
We want you to feel confident about using our website or making purchases from
Saris Cycling Group, and we are committed to protecting the personal information
we collect. While we cannot guarantee security, we have implemented appropriate
physical, electronic and managerial security procedures to help protect the
personal information that you provide to us.
Children's Privacy
Saris Cycling Group encourages parents and guardians to participate in and/or
advise their children about their online activities.
Saris Cycling Group encourages children to get their parents and/or guardian's
permission before disclosing any information to online media in general.
External Links
If any part of the SarisCyclingGroup.com Web site links you to other Web sites,
those Web sites do not operate under this privacy policy. We recommend that you
examine the privacy statements posted on those other Web sites to understand
their procedures for collecting, using, and disclosing personal information.
Changes
to this Privacy Policy
Saris Cycling Group may update this privacy policy in the future. We will notify
you about material changes to this privacy policy by sending a notice to the
e-mail address you provided to us or by placing a prominent notice on our Web
site.
Remove
Our Site gives you the following options for removing your information from our
database to not receive future communications, or to no longer receive our
service, or to not share your name and address with other companies.
- You may send an email to custsrv@Saris.com.
- You may send mail to the following address: Saris Cycling Group Customer Service, 5253 Verona Road, Madison, WI 53711
- You may call the following telephone number: 1-800-783-7257
How to Correct your Name on Our Mailing,
Sharing or Email List
This Site gives you the following options for changing and modifying information
previously provided.
- You may send an email to custsrv@Saris.com.
- You may send mail to the following address: Saris Cycling Group Customer Service, 5253 Verona Road, Madison, WI 53711
- You may call the following telephone number: 1-800-783-7257
How
to contact us
If you have any questions or concerns about the privacy or security of your
information, you may contact us in any of the following ways
- You may send an email to custsrv@Saris.com.
- You may send mail to the following address: Saris Cycling Group Customer Service, 5253 Verona Road, Madison, WI 53711
- You may call the following telephone number: 1-800-783-7257
EFFECTIVE DATE: 4/1/2012
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